customer experience success kit


It's All About the Customer Experience

Complete the form below to have the kit emailed to you.

Featuring more than a dozen useful tools!

Optimizing the customer experience is where it’s at.

Download the Lavi Customer Experience Success Kit to learn how to turn one of the least enjoyable parts of being a customer into one of the most successful.



  • 10 Elements of an Awesome Waiting Line Experience
  • Why We Won't Wait


  • Why We Wont Wait: Queue Management Guide
  • Improving the Customer Experience


  • Make it a Single-Line Queue


  • Virtual Queuing Demonstration

Blog posts:

  • Register. Wait. Hail. 3 Steps to a More Enjoyable Wait
  • The High Price of a Poor Customer Experience
  • How Queuing Technology Can Help Retailers Deliver Value to Empowered Customers
  • Mobilizing the Service Queue for a Better Customer Experience
  • 3 Hidden Killers of the Customer Experience

To receive your kit, complete the form on this page.

customer experience